On Putting Myself Out of Business

Posted 5:47 PM by Michael Fox

Articles like this one in management-issues, Listening, the key to employee commitment, if endorsed, but more importantly, followed, could end up putting a lot of employer's lawyers, like me, out of business.

The payoff quote:

Listening is your most important leadership skill. How better to lead people to treat customers and each other in the most outstanding way. And think what you could accomplish if suddenly your own brainpower and commitment was multiplied by the number of employees you have.

It's great advice -- but I am not pulling in the shingle yet.

A hat tip to one of my most important sources of daily information, the TP! Wire Service, for the link.

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