The Perils of E-mail, Chapter 500 or so
by Michael Fox
Even though it is almost 'old news' today, Fortune's Nicolas Varchaver has a good in depth article on the negative side of e-mail, and what companies are and should be doing to make it less dangerous. And just in case you have e-mail down, he points out the problem brought on by the next generation of communicators: instant messaging. Nice to know technology is inventing problems faster than we can solve the old ones!